Privacy Policy & Terms of Service

1. THE SHORT VERSION

We collect what the app needs to work and nothing else. We do not sell your data. We do not use it to advertise to you. You can delete all of it, permanently, from inside the app.

2. WHO IS RESPONSIBLE

FitLog is operated by Allwell Azubike and Okorie Chidozie Daniel, who are the data controllers for the information described here.

For anything to do with your data, including access, correction, export, deletion or a complaint, write to allwellazubike@gmail.com.

3. WHAT WE COLLECT

Account details: your email address, a securely hashed version of your password, and your name. We never store your password itself.

Profile details: your gender, year of birth and the age derived from it, your height, your weight and target weight, your training goal and your daily step goal.

Health and fitness data you enter: workouts, sets, reps and loads, meals and their calories and macros, fasts, weight history and step counts. Some of this counts as health data, which the law treats as sensitive, and we handle it accordingly.

Photos you scan: a meal photograph is sent for analysis and the estimated macros are returned. The photograph itself is not kept afterwards. Only the numbers are stored against your day.

Technical data: the time of each sign in, so we can send you a sign in alert, plus basic error logs that help us fix crashes.

Subscription status: whether your account is on Pro. Payment is handled by Apple or Google, so we never receive or store your card details.

Consent record: the fact that you accepted these documents, which version you accepted, and when.

4. WHY WE USE IT, AND ON WHAT BASIS

To provide the service you asked for: creating and running your account, saving your logs, syncing them across your devices and restoring them on a new phone. Legal basis: performance of our contract with you.

To generate AI results: your profile details and the relevant logs or photo are used to produce coaching, routines, macro estimates and diet reviews. Legal basis: performance of our contract, and your explicit consent where health data is involved.

To keep the account secure: verifying your email at signup and alerting you to every successful sign in. Legal basis: our legitimate interest in preventing unauthorised access, and our legal obligation to keep your data secure.

To support you: answering your emails and investigating faults you report. Legal basis: our legitimate interest in running a working product.

To meet legal obligations: keeping records we are required to keep. Legal basis: legal obligation.

We do not carry out advertising profiling, and we do not make decisions about you that produce legal effects by automated means alone.

5. WHERE IT LIVES

Your logs are written to your phone first, which is why the app works with no signal at all. On Pro they are also backed up to your account on our servers, which is what makes them appear on a new device.

Our database is hosted with a cloud database provider, and our servers may be located outside the country you live in. Where data is transferred internationally, we rely on the appropriate safeguards required by the law that applies to you.

6. WHO ELSE SEES IT

We share data only with the providers that make the app work, and only with the part of it they need:

Our AI provider receives your relevant profile details and the specific logs or meal photo needed to answer a request. It processes them to generate your result. It is not permitted to use them to advertise to you.

Our email provider receives your email address so we can send verification codes and sign in alerts.

Our database and hosting providers store the data on our behalf.

Apple and Google handle subscription payments and tell us only whether your subscription is active.

We may also disclose data where the law requires it, or where it is necessary to protect someone's safety or to establish or defend a legal claim.

We do not sell your personal data, and we have never done so.

7. HOW LONG WE KEEP IT

Your account data and logs are kept for as long as your account exists. If you delete your account, they are removed from our live systems, and any residual copies in routine backups age out within thirty days.

Meal photographs are not retained after analysis. Verification codes are stored only as a hash and are deleted once used or expired. Error logs are kept for up to ninety days.

8. YOUR RIGHTS

Depending on where you live, you have the right to access the data we hold about you, to correct it, to have it deleted, to restrict or object to how we use it, to receive a copy in a portable format, and to withdraw a consent you have given at any time.

Withdrawing consent does not affect anything we did lawfully before you withdrew it. Withdrawing consent for AI processing means the AI features stop working, because they cannot function without it.

To get a copy of your data, open Settings, then Your Data, then Export my data. We email a JSON file containing everything we hold to the address on your account, usually within a minute. It goes to your verified address rather than a download link, so there is no public URL holding your history.

The fastest way to delete everything is in the app: Settings, then Danger Zone, then Delete account and data. It is permanent. Reset all app data is different, and only clears the current phone and signs you out, so your account and any cloud backup survive.

For anything else, email allwellazubike@gmail.com and we will respond within thirty days. If you think we have handled your data badly, tell us first so we can put it right, and you also have the right to complain to your local data protection authority.

9. SECURITY

Passwords are stored only as bcrypt hashes. Traffic between the app and our servers is encrypted in transit. Access to production data is limited to the two people who operate the app. Every successful sign in triggers an email to the account so an unexpected one is visible immediately.

No system is perfectly secure. If a breach occurs that is likely to put your rights at risk, we will notify you and the relevant authority without undue delay.

10. CHILDREN

FitLog is not intended for anyone under 13, and we do not knowingly collect data from children under that age. If you believe a child has given us their data, contact us and we will delete it.

11. CHANGES TO THIS POLICY

If we change this policy in a way that materially affects you, we will notify you in the app or by email before the change takes effect, and where the law requires it we will ask you to consent again. The version and date at the top of this document always tell you what is current.

1. WHO WE ARE

FitLog is a fitness and nutrition tracking app operated by Allwell Azubike and Okorie Chidozie Daniel. In these terms, "we", "us" and "FitLog" mean the operators of the app, and "you" means the person using it.

You can reach us at any time at allwellazubike@gmail.com.

2. AGREEING TO THESE TERMS

By creating an account, or by continuing to use FitLog after we tell you these terms have changed, you agree to be bound by them and by our Privacy Policy. If you do not agree, do not create an account and stop using the app.

If we make a material change, we will tell you in the app or by email and ask you to accept the new version before you carry on. Minor corrections that do not change your rights take effect when published.

3. WHO CAN USE FITLOG

You must be at least 13 years old to create an account. If the law where you live sets a higher minimum age for agreeing to terms like these or for consenting to the handling of your data, you must meet that age instead.

If you are under the age of majority where you live, you may only use FitLog with the involvement of a parent or guardian who agrees to these terms on your behalf.

You confirm that the information you give us at signup, including your year of birth, is accurate.

4. YOUR ACCOUNT

You are responsible for keeping your password private and for everything that happens under your account. Do not share your login with anyone else.

We send an email to the address on your account every time someone signs in successfully. If you receive one you did not expect, change your password straight away and contact us.

You must verify your email address before an account is created for it, so nobody can register an address that is not theirs.

5. FITLOG IS NOT MEDICAL ADVICE

This is the most important term in this document. FitLog gives general fitness and nutrition information, including guidance generated by artificial intelligence. It is not medical advice, diagnosis or treatment, and it is not a substitute for a doctor, dietitian, physiotherapist or qualified coach.

Talk to a qualified professional before starting or changing a training or eating programme, especially if you are pregnant or breastfeeding, are managing a health condition, are injured, are taking medication, are under 18, or are planning a significant change to what you eat.

Exercise and fasting carry real risk of injury and illness. You take part at your own risk, and you are responsible for judging whether any suggestion is safe for you. If you feel faint, short of breath, or feel pain, stop and get medical help.

Calorie and macro figures produced by photo scanning are estimates read from an image. Treat them as approximations, never as measurements, and never rely on them for a medically supervised diet.

6. HOW YOU MAY USE THE APP

FitLog is for your own personal, non commercial use. We give you a limited, personal, non transferable and revocable licence to use it on devices you own or control.

You agree not to: break the law while using FitLog; upload content that is illegal, abusive or that infringes someone else's rights; attempt to access another user's account or our systems without permission; probe, scan or test our infrastructure; reverse engineer, decompile or copy the app except where the law expressly permits it; scrape or bulk extract data from the service; resell or redistribute the app or any part of it; or use automated tools to place unreasonable load on our servers.

We may suspend or close an account that breaks these rules, and we may do so without notice where the breach is serious or ongoing.

7. YOUR CONTENT

Everything you log stays yours. Your workouts, meals, fasts, photos, measurements and notes belong to you, and we claim no ownership of them.

You give us permission to store, copy, transmit and process that content only to the extent needed to run the app for you: to save it, to back it up on Pro, to show it back to you across your devices, and to send the relevant parts to our AI provider so it can generate your results. That permission ends when you delete the content or your account.

You confirm that you have the right to upload whatever you put into FitLog, including any photograph you scan.

8. AI FEATURES

The AI coach, the AI routine builder, photo macro scanning and the daily diet review are powered by a third party AI provider. To produce a result, the relevant parts of your request are sent to that provider for processing.

AI output is generated automatically and can be wrong, incomplete or unsuitable for you. We do not guarantee its accuracy, and you should apply your own judgement before acting on it. See section 5.

We may change, limit or withdraw AI features, including where our provider changes their service or their pricing.

9. PRO SUBSCRIPTIONS AND PAYMENT

The core of FitLog is free: workout logging, your full history, progress charts, the rest timer, the step counter and fasting. Pro adds the AI coach, the AI routine builder, photo macro scanning, calorie and macro tracking, the daily diet review and cloud backup.

Pro is billed through the App Store or Google Play using the payment method on your store account. FitLog never sees or stores your card details. Prices are shown in the store before you confirm, and may vary by country and change over time.

Subscriptions renew automatically at the end of each period until you cancel. Cancel through the store you subscribed with, not through FitLog, because we cannot cancel a store subscription for you. Cancelling stops the next renewal, and Pro stays active until the period you have already paid for ends.

Refunds are handled by the store under its own policy and its own time limits. Use reportaproblem.apple.com on iPhone, or your Play Store order history on Android.

Deleting your FitLog account does not cancel a store subscription. Cancel it separately or you will continue to be billed.

If a payment fails or is reversed, we may switch off Pro features until it is resolved. Nothing you have logged is deleted when Pro ends. The AI features and cloud backup switch off, and everything you logged stays in the app and returns if you subscribe again.

10. AVAILABILITY AND CHANGES

We work hard to keep FitLog running, but we do not promise it will be available without interruption or free of faults. We may need to take it down for maintenance, and outages at our hosting, email or AI providers can affect it.

We may add, change or remove features. Where a change materially reduces what a paid subscription offers, we will tell you before it takes effect.

11. ENDING YOUR ACCOUNT

You can stop using FitLog at any time. To erase your account, open Settings, then Danger Zone, then Delete account and data. You will be asked for your password to confirm. This is permanent and cannot be undone.

We may suspend or close your account if you break these terms, if we are required to by law, or if we stop operating the service. Where we close an account and you have not broken these terms, we will give you reasonable notice and a chance to export your data where we can.

Sections 5, 7, 12, 13, 14 and 15 survive the ending of your account.

12. OUR INTELLECTUAL PROPERTY

The FitLog name, logo, design, code, text and everything else we created remain ours. Nothing in these terms transfers any of it to you beyond the limited licence in section 6.

13. DISCLAIMERS

To the fullest extent the law allows, FitLog is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non infringement.

We do not warrant that the app will meet your requirements, that it will be uninterrupted or error free, that any result, estimate or piece of guidance is accurate, or that any particular fitness or health outcome will follow from using it.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions above apply only to the extent permitted, and nothing here removes rights you have as a consumer that cannot be waived.

14. LIMITATION OF LIABILITY

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive loss, nor for loss of profit, revenue, data, goodwill or anticipated savings, arising out of or connected with your use of FitLog.

Where we are found liable, our total liability to you for all claims in any twelve month period is limited to the greater of the amount you paid us for FitLog in that period, or ten United States dollars.

Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law.

15. INDEMNITY

You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your misuse of the app, or content you uploaded that you had no right to upload.

16. GENERAL

If any part of these terms is found unenforceable, the rest continues to apply. If we do not enforce a term straight away, that is not a waiver of our right to enforce it later.

These terms, together with the Privacy Policy, are the whole agreement between you and us about FitLog. You may not transfer your rights under them without our consent, and we may transfer ours if the app changes hands, in which case your rights are unaffected.

These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of the protection of the mandatory consumer laws of the country you live in.

17. CONTACT

Questions, complaints and legal notices go to allwellazubike@gmail.com. We aim to answer every message within five working days.